about order
Orders completed before 4:00 pm will be shipped the same day, and orders completed after 6:00 pm will be shipped the next day. Delivery is about 2~3 working days (excluding Saturday and Sunday) Spot goods buyers can pick up the payment at the store, the goods will be kept for three days, and the order will be cancelled when the time is over. Orders sent on Saturday and Sunday will be accepted on Monday next Monday.
※If you choose the remittance order, you will be shipped when you confirm the payment before 12 noon.
payment method
If you need cash on delivery, please inform customer service after placing an order.
◆ ATM transfer:
1. After remittance, please use the official LINE to inform the end of the account 5 yards, in order to facilitate reconciliation.
2. Remittance information: Account Name: Yushan Bank 808 (five rights branch)
Account number: 1300–940–022982
3. For teachers who want to order in foreign countries, please contact customer service staff first, we will weigh the freight to you.
◆ Credit Card: It is only applicable to the “Internet Shopping Center”.
Payment by credit card, the handling fee is self-paying.
※Only by phone, E-mail and store order, only cash or ATM transfer payment service is available.
Return and exchange instructions
◆ Return and exchange process:
1. Contact customer service staff: Please contact us within 7 days after arrival and call the customer service staff to inform the reason.
2. After the return of the return review, the customer service staff will contact you and arrange the logistics company to send the car to return the goods.
3. Please complete the complete product (including the product body, invoice, accessories, outer box, attached documents, etc.).
4. The definition of the commodity will be judged by the company's professional judgment, and the personal factors need to be returned or exchanged (eg, the order is wrong), and the buyer will pay the freight generated during the delivery or refund process.
If it is a commodity factor, the freight will be absorbed by the company.
◆ Goods returned cannot be accepted if any of the following conditions are true:
1. The return has been submitted for more than 7 days (including holidays).
2. The goods that have been unpacked (the consumables will not be returned once they have been opened).
3. The original invoice document was lost.
4. A large number of returns will affect the operating procedures, and the member account will be refused to trade or cancel the membership as appropriate.
5. The situation of returning without notice will not be accepted.
◆ Return orders will not be provided for overseas orders. Please be cautious before placing your order. If the overseas buyer returns it by itself and the freight is paid, it will be rejected. Shipping costs and related fees will be borne by the member. If an overseas order needs to be cancelled due to out of stock, your card-issuing bank will charge you a fee. The fees charged by each bank are different, please contact your issuing bank.
Refund method
◆ Into the shopping deposit: after the return of the goods, the refund will be the part of the stored value (the website shows the bonus), which can be used as a discount for future consumption.
◆ Bank transfer: Please inform the account information when the buyer handles the return. After the goods are returned, the fee will be transferred to the buyer's account.
Reminder
◆ You can choose to pick up and pay for the Taichung store. There is no need for additional shipping for the order.
◆ The product shows low inventory, please call to confirm whether there is any goods, do not send money first. Please be sorry that your order may be cancelled due to out of stock or other reasons before your order is delivered.
◆ It takes about 2-3 days for the shipment to be shipped. If the shipment is delayed, please contact us if you have any urgent items.
◆ If the goods are not received when they arrive, they will be returned directly. It is not possible to specify the delivery time or re-shipment. If there are multiple similar situations, the member account will be cancelled.
◆ Pre-ordered merchandise must be sent together with the same order, or the spot merchandise can be sent first. The pre-purchased merchandise must be paid for the second shipping fee of $120.
◆ The icon of this site is for reference only, subject to the actual product. If you have any questions about ordering, returning goods, you can also call or join the customer service Line account to contact customer service staff.
Market information
◆Line ID: @ybc1410a
VianLaBeauté hot wax products customer service @edi1564o
◆FAX: 04-23600528
◆Mailbox: eyelashprincess8@gmail.com
◆Business hours: Monday to Friday, 10:00 am to 18:30 pm, one hour off at 12:00 noon
(Saturday, Sunday public holiday)
◆Address: 1st Floor, No. 10, Lane 200, Lixing Road, East District, Taichung City
